Ai99bet's Privacy Policy –
Your Data, Our Responsibility

Ai99bet is a trusted online Sports Betting platform in Bangladesh. We believe that protecting the privacy of your personal information is one of our most important responsibilities. This Privacy Policy ("Policy") applies to all services provided through the ai99bet website (https://ai99bet.bet) and mobile application.

By registering, logging in, or using our platform, you are deemed to have accepted the terms of this Privacy Policy. This policy has been written in plain language so that every user in Bangladesh can easily understand how we manage their information.

Ai99bet does not sell your personal data to any third party. Our goal is to use your information to improve our services and make your experience more convenient. You will be notified in advance of any changes to this policy.

Ai99bet collects only the information necessary to provide its services. Collecting data beyond what is needed goes against our policy. A detailed breakdown of each data type is provided below:

Minors' Data: ai99bet does not knowingly collect information from anyone under 18. If we discover that a minor's data has been collected by mistake, it will be deleted as soon as we are notified.

Ai99bet uses your information only for specific, legitimate purposes. Each purpose is explained in detail below:

• Account Management: Your name, mobile number, and email address are used to create, verify, and manage your ai99bet account.
• Identity Verification (KYC): Identity document details are verified through the KYC process to prevent money laundering and ensure platform security.
• Transaction Processing: Financial information is used to process deposits and withdrawals successfully.
• Customer Support: Your information is used to resolve issues quickly and provide personalized support.
• Security Monitoring: Device and login data is analyzed to detect fraud, hacking, or unauthorized access attempts.
• Promotional Communications: To keep you informed about offers and bonuses tailored to your preferences. You can opt out of these communications at any time.
• Service Improvement: Usage patterns are analyzed to continuously improve the ai99bet platform experience.
• Legal Obligations: Your information is used where necessary to comply with applicable laws and regulations.

Ai99bet never sells your personal data and, in most cases, does not share it with third parties. However, there are limited circumstances where sharing information becomes necessary:

• Payment Providers: Only the minimum information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket. These partners operate under their own privacy policies.
• KYC Verification Service: Relevant documents may be shared with a regulated third-party KYC provider for identity verification purposes.
• Legal Authorities: Information may be disclosed in response to a court order, government directive, or a lawful request from a law enforcement agency.
• Fraud Prevention: If serious fraud or criminal activity is detected, relevant information may be shared with the appropriate authorities.
• Business Transfer: In the event of a change in ownership or management of ai99bet, your data may be transferred to the new administration. All terms of this policy will remain in effect.

Ai99bet uses industry-leading security technology to keep your data safe. Our security infrastructure is continuously monitored and updated.

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data stored on our systems is protected using AES-256 encryption.
• Two-Factor Authentication (2FA): Two-step verification is available to add an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and intrusion prevention systems.
• Regular Security Audits: Third-party security experts regularly review our systems.
• Staff Training: All ai99bet staff receive regular data protection training and are bound by confidentiality agreements.

That said, no internet transmission can be guaranteed 100% secure. Your vigilance matters too — use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

Ai99bet uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your experience.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent some core features of ai99bet from working properly.

Ai99bet believes every user should have full control over their own data. To that end, we uphold the following rights:

• Right to Access: You can find out at any time what information ai99bet holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you may request that your data be deleted. However, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: You can request that we limit how your data is used for certain purposes.
• Right to Data Portability: You can request a copy of your data in a standard format such as CSV.
• Right to opt out of marketing communications: You can opt out of receiving promotional messages at any time.

Ai99bet does not retain data beyond what is necessary. Retention periods by data type are as follows:

• Account Information: For as long as your account remains active, and up to 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years in accordance with financial regulations.
• KYC Documents: 5 years after account closure, as required by law.
• Communication Records: Customer support communication records are retained for 3 years.
• Cookies & Browsing Data: Between 6 months and 2 years, depending on the cookie type.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

If you have any questions, concerns, or complaints about our Privacy Policy, please don't hesitate to reach out. Every message you send us is taken seriously.

• Email: support@ai99bet.bet
• Hours: Monday – Sunday, 9:00 AM – 11:00 PM
• General Inquiries: FAQ Page View